Casual Customer Service Sales Consultant

Full Time
Melbourne VIC
Posted 6 days ago
Job description

At Telstra, our purpose is to build a connected future so everyone can thrive. It's a future that won't happen on its own, it has to be delivered. And, this is where YOU come in, by playing your part in helping our customers connect: faster, better and smarter.

About the Role

Are you an experienced Customer Service & Sales professional, who thrives working in a fast-paced and rewarding environment? If yes, then this role is for you!

Some of the specifics

  • Telstra Store Watergardens - Shop 148, Watergardens Town Centre, 399 Melton Hwy, Taylors Lakes VIC 3038

  • Multiple Casual Positions Available

  • Store Hours: Monday to Wednesday 9:00am – 5:30pm, Thursday & Friday 9:00 - 9:00pm, Saturday 9:00am – 5:00pm, Sunday 10:00am - 5:00pm

Duties

  • Provide quality customer service to all customers

  • Maximise sales by providing latest product and service information to our customers.

  • Achieve sales and performance targets

  • Ensure store presentation is in line with retail shop standards


Skills and experience

  • Experience in a customer facing role

  • Proven record of delivering great customer experiences

  • Ability to solve complex problems

  • Effective communication skills

  • Previous experience in a customer facing environment is highly advantageous!

Benefits

  • Fantastic career growth prospects

  • Ongoing Product Training & Development

  • In Store Mentor and Support

  • Highly rewarding sales environment

  • Corporate discounts and benefits

How to apply

Click APPLY to submit your application, detailing which location you would like to apply for.

Within 3 hours you will receive a Video Interview and Assessment email from our partner, HireVue.

We must receive your completed Hirevue assessment before we can progress your application to the next stage, so please complete this as soon as possible.


Additional Details

This role requires the successful candidate to be vaccinated against Covid-19, to ensure the safety and wellbeing of our people and customers. However, please speak to us if you have any questions about this based on your individual circumstances.

We work flexibly at Telstra. Talk to us about how this job could be flexible for you.

We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.

To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.

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