Job descriptionReference number 32710
Employment status Casual
Directorate Lifestyle and Community
Location Gold Coast Sports and Leisure Centre, Multiple Locations across the City as required for the role
Award - Classification City of Gold Coast Certified Agreement 2019 - Stream B Hospitality Level 2
Hours per week 38
*** Food and Beverage Staff ***
Casual positions available
Carrara, Coomera and Runaway Bay
The Gold Coast is one of the fastest-growing cities in Australia with a diverse population, combining exciting challenges with the kind of lifestyle few cities can boast about.
How We Do Things
Here at City of Gold Coast, our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving the City Vision and our many city priorities.
- We aim high – we are passionate about delivering the best for our City
- We add value – we are innovative and make the most of every opportunity
- We work as a team – our people are great individually, but unstoppable together
- We take responsibility – we are committed to working safely, being trustworthy and owning our actions
About the Roles Available
The City of Gold Coast is seeking suitably qualified Food and Beverage staff to support our Major Sporting Venue’s functions, kiosk and cafe outlets across the Gold Coast. The City hosts a variety of events and community bookings, and we are seeking several passionate casual staff members to provide the best possible service to our customers.
At the City, we pride ourselves on exceptional customer service and appreciate that every individual is unique. Positions within our Food and Beverage operations are outlined.
Cashiers are the face of our Food and Beverage operations. We are looking for people with previous customer service experience dedicated to upholding the City's service standards and Incoming Payment policies and procedures. You will need to thrive under pressure and work well with other members of your team to deliver a great customer experience.
Baristas need to produce a quality cup of coffee EVERY TIME. You will have previous experience working in a high-volume outlet offering fantastic customer service under high-pressure situations. The ideal candidates will be team players and must be willing to help out wherever required to ensure the overall success of the outlet.
Cooks must have the ability to produce quality food items within a high-volume environment. You need to be well organised and thrive under pressure. We are looking for people with a strong knowledge of food safety requirements, the ability to follow recipes, deliver consistent food presentation and keep wastage to a minimum.
Functions Team and wait staff must have experience in delivering Food and Beverage informal functions, cocktails or banquet settings. You need to be skilled at carrying 3 plates and drinks trays. You will have an impeccable presentation while offering awesome customer service in a professional manner.
All positions are casual, and you will be required to be available on an ad-hoc basis for venues in Carrara, Coomera and Runaway Bay. Our events can range from sporting tournaments to expos and other activities, and shifts are largely dependent on event schedules.
All positions pay well above award rates starting at $33.54 per hr including casual loading. Penalties also apply for late work and Sundays.
Our ideal candidates will be reliable team players who can contribute to a diverse team to ensure success. You must be enthusiastic and inspire those around you. Your goal is to 'get the job done, and get it done right'. Your peers would describe you as an upbeat, proactive, and courteous person with a can-do attitude who loves to go above and beyond for customers. You are available to work flexible hours as and when required, including nights and weekends.
Candidates are encouraged to apply in person at the Gold Coast Sports and Leisure Centre in Carrara or by emailing Adam at [email protected]. Applications must include a short cover letter detailing your preferred role/s and an up to date resume with at least one referee.
Please note due to the expected large number of applications, only successful applicants will be contacted for an interview.
Contact person Adam Hyland
Contact number 07 55815276
Closing date Open Ended