Desk Side Support

Full Time
Sydney NSW
Posted 9 days ago
Job description

We are seeking 5 full days deskside support (colocation) for our global client. Junior candidates are welcome to apply.

What you will be doing

  • PC issue troubleshooting (by hotline/remote in) and inquiry
  • Users mailbox issues troubleshooting
  • Physically setup and install new PC/laptop/monitor/desk phone for users
  • Install new PC software/company application/anti-virus for users
  • Install/replace PC hardware for users (e.g. graphic card, RAM card)
  • Install additional IT peripherals (e.g. printer/headset/webcam/docking)
  • Update PC’s operation system/software/anti-virus to latest version
  • User desk cable re-organization and tidy up
  • Work with client’s IT team for requested tasks
  • Mobile device and application basic installation and troubleshooting

What we would like to see from you

  • Proactive attitude

  • No experience is required to be successful in this role

  • Good communication skills

Our agency guarantees that all applications made to our advertised positions are 100% confidential. Applicant resumes will not be passed onto a 3rd party without your prior consent.

jobref: PDXX2208-256

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