Food Beverage Floor Manager

Full Time
Sydney NSW
Posted 30+ days ago
Job description

Australia’s premier convention, exhibition and entertainment precinct, ICC Sydney is a world class brand, managed by a close knit family of extraordinary people. More than a venue, we are a community of passionate professionals that place our people first.

We are looking for a passionate and driven Food & Beverage Floor Manager to join our world-class culinary services team. No two days will be the same while you empower our team to deliver exceptional service for our multitude of events across our three buildings, encompassing our Convention, Exhibition and Theatre precincts.

About the role:

This versatile role requires a passionate people-leader to manage, inspire and develop a large and diverse team of food and beverage team members. This role will see you looking after the Food and Beverage delivery across the venue, ranging from bespoke VIP events, to Gala dinners for 2,000 delegates, exciting exhibitions and retail services across cafés, kiosks and pop up restaurants. You will:

  • Implement and maintain the highest standards of client and guest service, and operational excellence making ICC Sydney's food & beverage offer a key differentiating factor;
  • Identify opportunities to increase revenue and manage operating costs more effectively;
  • Assist in the creation of annual revenue, expense and capital expenditure budgets;
  • Liaise with various departments such as Event Planning Managers to plan the culinary related logistics for an event and oversee the readiness of retail areas pre-event;
  • Plan, organise and direct a large and diverse team of Food and Beverage team members to deliver food service and logistics in the event management process;
  • Conduct induction training for all new team members and provide leadership, guidance and development for all team members.


  • Work within a well-resourced and supportive team;
  • Learn from a highly experienced team of professionals with real opportunities for career progression;
  • As an international company, ASM Global can offer future career opportunities throughout our global network of venues;
  • CBD location close to public transport and in the heart of the Darling Harbour precinct;
  • Laundered uniforms;
  • Subsidised meals;
  • Competitive pay rates;
  • Discounted car parking.

Required Skills & Experience:

The successful candidate will bring developed industry experience including at least two years in a management role preferably in a large scale venue, high volume food service caterer, events/banquets venue or hotel operator. A creative eye for quality retail services is advantageous.

The key to your success will be excellent planning, communication and time management skills, as well as the capability to lead and develop a large team. Relevant legislative certification including a valid NSW RSA Competency card and Food Safety certificate is required.

Applying for this role:

To be eligible for employment you must have valid working rights in Australia. Select ‘Apply Now’ and submit your CV for review. If your skills and experience meet our requirements, you will be contacted to attend an interview. If you have questions, please contact Ashleigh Vassallo ([email protected]) for a confidential discussion.

Please Note; relevant screening checks will be conducted as part of the recruitment process. These include National Criminal Records and National Police Background Checks, Proof of Identity that meets the 100-point check and may include Working with Children background checks. Shortlisted candidates may also be required to pass a physical assessment as part of the recruitment process.

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