Forex Customer Support

Full Time
Sydney NSW
Posted 30+ days ago
Job description

Attributes that you help you to land this position!

  • A polished phone manner, with excellent verbal and written skills.
  • Hardworking attitude and have demonstrated the ability to work autonomously.
  • Understanding of financial markets, focused around forex and CFD trading.
  • Trading background and fully proficient in how to use the MT4 platform and entire MetaQuotes suite of apps.
  • Able to speak multiple languages is highly regarded!


Responsibilities as a friendly customer support!

  • This is a shifting schedule position, you must be willing to work on a shifting schedule.
  • Following our account opening processes.
  • Processing clients' deposits and withdrawals to ensure that they are made and received in a timely manner.
  • Manage the answering of customer support queries on the website's live chat, email and the phone.
  • Answering any inbound phone calls and directing the query correctly.
  • Full training will be provided for the successful applicant.
  • We want a driven, personable applicant who understands forex, looking to get their start with a reputable broker or simply trying to avoid the 9-5.


This is a great chance to join a fast growing and reputable financial services company! Full training and support will be provided but you must be willing to work autonomously within your role. Call us on 02 8001 6478 for a chat!


Our agency guarantees that all applications made to our advertised positions are 100% confidential and all candidates are met with before submitting details to any of our client base. Applicant resumes will not be passed onto a 3rd party without your prior consent.


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