Job description
The opportunity
This is a great opportunity for you to join our Asia Pacific HR Operations team. Reporting to the Manager HR Operations APAC, you will be an important contact for our employees and managers based in Australia and the wider APAC region.
This is a varied role where you will assist employees and managers with phone, email, service request and chat enquiries for HR related matters.
The role
- First point of contact for a broad range of HR requests and enquiries including pay, time & attendance, leave, benefits, remuneration, workplace relations, compliance, organisation effectiveness, reward and recognition, and workforce staffing.
- Manage daily HRIS transactional processing in Workday (HRIS) and other related HR systems.
- Conduct research to triage and problem solve complex requests.
- Provide high quality customer service and identify opportunities for continuous improvement.
- Follow HR Operations key performance indicators and contribute to the ongoing development and improvement of HR operations procedures.
About you
You may be a recent HR graduate or have HR generalist experience in a HR shared services environment. You excel in a busy environment where you will need to prioritise a high volume of tasks. You are passionate about working as part of a collaborative team and providing high-quality customer service. You are motivated and excited by opportunities to continuously develop your knowledge and have an ability to anticipate the next steps in a customer interaction.
Your skills and experience
- Degree in Business/ HR or related field
- Demonstrated previous experience providing a broad range of HR advice
- Knowledge and experience using a HR Information System (Workday desirable)
- Knowledge of case management systems, service centre telephony, and HR portal technology would be well regarded
- Work in a highly collaborative team environment with a focus on high quality customer service
- Motivated by achieving results, taking ownership for tasks and contributing to the success of the HR Operations team
How to Apply:
Apply now to join a purpose-driven, values-based company committed to protecting public health
Applications must include a CV and covering letter addressing the selection criteria.
Our Benefits
We encourage you to make your well-being a priority.
About CSL
CSL is a leading global biotechnology company with a dynamic portfolio of life-saving medicines, including those that treat haemophilia and immune deficiencies, as well as vaccines to prevent influenza. Since our start in 1916, we have been driven by our promise to save lives through innovation.
We want CSL to reflect the world around us
As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion.
Do work that matters at CSL!
Our Benefits
We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL.
About CSL
CSL is a leading global biotechnology company with a dynamic portfolio of life-saving medicines, including those that treat haemophilia and immune deficiencies, as well as vaccines to prevent influenza. Since our start in 1916, we have been driven by our promise to save lives through innovation. Learn more about CSL.
We want CSL to reflect the world around us
As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL.
