Youth Hub Trainee

Full Time
Abbotsford VIC
$19,000 - $25,000 a month
Posted 30+ days ago
Job description



Our Vision: A sustainable and inclusive community
Our Purpose: We work together to deliver community priorities and place our customers at the centre of everything we do (Purpose).

Our values and behaviours guide the way we work and lead.
How we work
 Think Customer experience
 Act with integrity
 Work together as one
 Explore better ways
 Treat people with respect
 Own it, follow through

How we lead
 Lead by personal example
 Build trust
 Create shared direction
 Inspire possibility
 Empower others

To achieve our strategic goals we need a workforce full of energetic, customer focused and forward thinking people.


ArtsReady currently has an exciting position available for someone wanting to pursue a career in the Community Development industry.

As the successful applicant, you will:
  • Be employed by AFL SportsReady, as part of our ArtsReady program.
  • Work on-site with City of Boroondara – Boroondara Youth Hub
  • Study for an accredited qualification: Certificate III in Business


Our Traineeships are the best way to fast-track your career. We will provide you with the real skills and experience needed to succeed when first starting your career.

As the successful applicant, you will:
  • GET PAID: Earn while you learn (National Training Wage)
  • GET EXPERIENCE: Real work-place experience with City of Boroondara – Hawthorn Arts Centre
  • GET EDUCATED: Combine work with education and study for a fully funded qualification
  • GET NETWORKED: Build a network of key industry contacts
  • GET SUPPORTED: Dedicated AFL SportsReady staff members (Field Officers and Educators) will support you every step of the way
  • GET INTO UNI: Direct entry and course credit to one of our University partners (Conditions apply, visit University partners for details)
  • GET A HEAD START: Experience + Education + Networks

If you are an Aboriginal and/or Torres Strait Islander, you will also receive one-on-one mentoring support and networking


Key Responsibilities:
  • Administration and project support – Provide administration and project support across team. As required, undertaking the set-up and pack-up of events and programs and other general tasks within the Youth Hub.
  • Customer service – Provide concierge and customer service function for young people visiting the Youth Hub. Attending telephone, email and Youth Hub enquiries efficiently and personably.
  • Promotion and communications support – Assist development of external communications of team events and newsletters.
  • Database entry – Provide data entry and administration support for database systems used across the team. Accurate recording of information into corporate systems used by Boroondara Youth.
  • Teamwork – Participate as an active member of the Health and Wellbeing Services Department and Council team member. Support the development and maintenance of a best practice OH&S culture within the workplace.


1. Basic understanding of fundamentals of administration.
2. Basic understanding of customer service.
3. Basic understanding administrative procedures and database systems.
4. Computer skills with a good working knowledge of the Microsoft Office packages.
5. Ability to work as part of a team.
6. Commitment to the provision of high quality and responsive customer service.
7. Current satisfactory police check and Working with Children’s check.


As the successful candidate, you will receive:

$19,000 – $25,000 plus 10.5% Superannuation

  • National Training Wage Award
  • Fully Funded Qualification


  • This position is best suited to a recent secondary school leaver.


Applicants must have, or willing to obtain:

  • Drivers License
  • Working With Children Check
  • Police Check

    Applications close Sunday 4 September 2022, 5pm
    Full-time traineeship
    Recent High-School Graduates
    Recent Secondary School Leaver

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